When your account gone, forget password or you want to reset your password.  

Please provide the following information (if you remember) so we can confirm your account:

Player name: 

Login account:

Player ID:

Server:

Player level:

VIP Level: 

Which hero you used as player logo?

What were the 5 strongest heroes you had and what levels they were at? 

How many coins and crystals were in your account? 

Any Other information