How often does a new realm open?

Currently there is no fixed schedule for opening new realms. When the number of players nears the limit on existing realms, a new realm ...

Where can I find my player ID and current realm?

Tap on the avatar in the top left corner of the screen to find this information

Can I log on to the same account from multiple devices?

If your game account is bound to a third-party account, you will be able to use the third-party account to log-in on other devices using ...

Can I log in to a different account on the same device?

You can log in to multiple accounts as long as they were set up using the same OS.  iOS accounts cannot be used on Android devices,...

How do I contact customer service?

Tap the avatar in the top left corner -> Support -> tap "Contact Us" on the right side

How do I block other players?

This function is not currently available.

How do I enable and disable push notifications?

In the game settings, you can enable and disable 10 types of notifications, including: Construction Complete, Research Complete, Resourc...